Интернет-магазин Цитрус (citrus.ua)
Компания «Цитрус» — первая украинская специализированная сеть магазинов гаджетов и аксессуаров.
Компания создана в 2000 году. Сегодня «Цитрус» представлен более 50 магазинами в городах и областных центрах Украины: Киеве, Харькове, Днепре, Одессе, Запорожье, Кривом Роге, Николаеве, Виннице, Измаиле, Черноморске и Краматорске, а также интернет-магазином www.citrus.ua, пунктами проката персонального транспорта и сервисными... подробнее
Компания создана в 2000 году. Сегодня «Цитрус» представлен более 50 магазинами в городах и областных центрах Украины: Киеве, Харькове, Днепре, Одессе, Запорожье, Кривом Роге, Николаеве, Виннице, Измаиле, Черноморске и Краматорске, а также интернет-магазином www.citrus.ua, пунктами проката персонального транспорта и сервисными... подробнее
Интернет-магазины
BUYER BEWARE!! - Отзывы об Интернет-магазин Цитрус (citrus.ua)
(1) their consultants don't know some of the most important details about their products. So unless you do your own extensive research ahead of time, you might end up buying something you actually can't use because of the incompetent store workers;
(2) the "new" product you buy at the store might actually have scratches on it. So make sure to carefully inspect what you are buying under the magnifying glass. Also make sure you have enough time for this very detailed product inspection - buying things in a hurry from these guys might lead to a huge disappointment;
(3) don't hold high hopes that you'd be able to return the product if it doesn't work out!!! Even if you don't use it or turn it on. They might actually accuse you of scratching the product, which is not a pleasant experience. Citrus stores might look like any other US or European store, but they are NOT. Very sad, but very true. Spend you money elsewhere.
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Комментарии к отзыву
We are really sorry for this situation.
Also thank you for leaving a review. The opinion of our clients is very important to us.
We have conducted an internal investigation on this issue.
Certain measures will be taken against those employees who voiced incorrect information to you.
Also updated information about the characteristics of the device has been sent to the store
For our part, we did everything to prevent such situations from happening again.
We understand you, this situation is not the norm for our store. We are sorry for this situation!
We sent a request to the appropriate department and received approval for the return of this product.
To do this, take your passport and purchase documents, as well as a fully equipped device.
We hope this situation does not change your attitude towards our store.
We are waiting for you at the point of sale to make the return of this product.
Have a nice day!