Інтернет-магазин Цитрус (citrus.ua)
Компанія «Цитрус» – перша українська спеціалізована мережа магазинів гаджетів та аксесуарів.
Компанія створена у 2000 році. Сьогодні «Цитрус» представлено понад 50 магазинами у містах та обласних центрах України: Києві, Харкові, Дніпрі, Одесі, Запоріжжі, Кривому Розі, Миколаєві, Вінниці, Ізмаїлі, Чорноморську та Краматорську, а також інтернет-магазином www.citrus.ua, пунктами прокату персонального транспорту та... детальніше
Компанія створена у 2000 році. Сьогодні «Цитрус» представлено понад 50 магазинами у містах та обласних центрах України: Києві, Харкові, Дніпрі, Одесі, Запоріжжі, Кривому Розі, Миколаєві, Вінниці, Ізмаїлі, Чорноморську та Краматорську, а також інтернет-магазином www.citrus.ua, пунктами прокату персонального транспорту та... детальніше
Інтернет-магазини
BUYER BEWARE!! - Відгуки про Інтернет-магазин Цитрус (citrus.ua)
(1) their consultants don't know some of the most important details about their products. So unless you do your own extensive research ahead of time, you might end up buying something you actually can't use because of the incompetent store workers;
(2) the "new" product you buy at the store might actually have scratches on it. So make sure to carefully inspect what you are buying under the magnifying glass. Also make sure you have enough time for this very detailed product inspection - buying things in a hurry from these guys might lead to a huge disappointment;
(3) don't hold high hopes that you'd be able to return the product if it doesn't work out!!! Even if you don't use it or turn it on. They might actually accuse you of scratching the product, which is not a pleasant experience. Citrus stores might look like any other US or European store, but they are NOT. Very sad, but very true. Spend you money elsewhere.
1 згоден
відгук
Коментарі до відгуку
We are really sorry for this situation.
Also thank you for leaving a review. The opinion of our clients is very important to us.
We have conducted an internal investigation on this issue.
Certain measures will be taken against those employees who voiced incorrect information to you.
Also updated information about the characteristics of the device has been sent to the store
For our part, we did everything to prevent such situations from happening again.
We understand you, this situation is not the norm for our store. We are sorry for this situation!
We sent a request to the appropriate department and received approval for the return of this product.
To do this, take your passport and purchase documents, as well as a fully equipped device.
We hope this situation does not change your attitude towards our store.
We are waiting for you at the point of sale to make the return of this product.
Have a nice day!