I am a naive person, I ordered a dress and other things from them for almost 700€ on the website, everything is beautiful, I made an order without thinking, but after paying they said that the dress I bought was not in stock, and offered to exchange it for another, there are many beautiful ones, I agreed to exchange it... Читать отзыв I am a naive person, I ordered a dress and other things from them for almost 700€ on the website, everything is beautiful, I made an order without thinking, but after paying they said that the dress I bought was not in stock, and offered to exchange it for another, there are many beautiful ones, I agreed to exchange it without thinking, they sew to order, I waited 2 months, I thought it was high quality since it took so long, in the end, I received dresses with threads, a piece of fabric sticking out somewhere, there was no button on the vest! I wrote to the support service, where they ignored me, then they answered me on WhatsApp and accused me of the fact that the goods were perfect, but I tore off the button myself! They send all their goods in perfect condition) They said they will not return the money, they can exchange the goods for another. This is the first time I have encountered this in many years of shopping on the Internet ... I am shocked and I could not find reviews, only one and I have the same situation exactly as described in the review. They do not have Instagram, the whole site is a complete fake to attract buyers. complete crap wrapped in a beautiful wrapper, don't fall for it! and if you order, you won't get your money back! all the items are without labels, which is strange since they promote their brand like that, but the bags have markings, I really regret my lost money, it would have been better to buy one high-quality branded dress where I'm sure... I've never seen such an attitude towards customers before
Достоинства:
no
Недостатки:
poor quality, no buttons, not true to what is shown on the website
Warning: Before making a purchase, I recommend considering a few key points: 1. If you decide to return the product, the seller may do everything possible to prevent it. While I’m not sure about returns within Ukraine, purchasing from another country makes returns nearly impossible. The seller avoids accepting returned packages. I sent a return from Poland, certain it would reach... Читать отзыв Warning: Before making a purchase, I recommend considering a few key points: 1. If you decide to return the product, the seller may do everything possible to prevent it. While I’m not sure about returns within Ukraine, purchasing from another country makes returns nearly impossible. The seller avoids accepting returned packages. I sent a return from Poland, certain it would reach the specified address, but in Ukraine, it was delivered to a pickup point. I tried to arrange courier delivery, but the courier fee must be paid by the seller. The seller refuses to pay, despite this being a return of an item bought online, where they should refund me. They could easily deduct the courier fee from the refund but repeatedly refuse, showing they never intended to issue a refund. Don’t be misled. 2. When making a distance purchase, as a consumer, you have the right to return the product. 3. Items arrive without tags. The seller only permits exchanges or store credit, which must be used within six months. 4. Products do not match their website images and are not worth the price. Items from Chinese marketplaces, unfortunately, look better than these.
complete fraud! everything on the site does not correspond to the prod
God bless dress - Шахраї - Відсутність можливості повернення, обмін можливий, але продавець не забир
1. If you decide to return the product, the seller may do everything possible to prevent it. While I’m not sure about returns within Ukraine, purchasing from another country makes returns nearly impossible. The seller avoids accepting returned packages. I sent a return from Poland, certain it would reach... Читать отзыв Warning: Before making a purchase, I recommend considering a few key points:
1. If you decide to return the product, the seller may do everything possible to prevent it. While I’m not sure about returns within Ukraine, purchasing from another country makes returns nearly impossible. The seller avoids accepting returned packages. I sent a return from Poland, certain it would reach the specified address, but in Ukraine, it was delivered to a pickup point. I tried to arrange courier delivery, but the courier fee must be paid by the seller. The seller refuses to pay, despite this being a return of an item bought online, where they should refund me. They could easily deduct the courier fee from the refund but repeatedly refuse, showing they never intended to issue a refund. Don’t be misled.
2. When making a distance purchase, as a consumer, you have the right to return the product.
3. Items arrive without tags. The seller only permits exchanges or store credit, which must be used within six months.
4. Products do not match their website images and are not worth the price. Items from Chinese marketplaces, unfortunately, look better than these.